1. Introduction

These Terms and Conditions govern the utilization of the website healing.itszoelie.com and all associated transactions involving products and services provided by Mera-ki Concept and Enterprise. Users engaging in transactions or utilizing our services may also be bound by additional contractual agreements pertinent to their association with us or the acquisition of products/services. In cases of conflict between the provisions of these Terms and any supplementary contracts, the latter shall take precedence.

2. Binding Agreement

By accessing or employing this website, users unequivocally agree to adhere to the Terms and Conditions delineated herein. Your utilization of the website unequivocally indicates your acknowledgment and consent to these Terms. Under specific circumstances, explicit agreement may be necessitated.

3. Electronic Communication

Through the utilization of this website or correspondence with us via electronic mediums, users explicitly consent to receiving electronic communications from us. This encompasses communication facilitated through the website or via email. Users acknowledge that all electronic communications comply with legal prerequisites, including those mandating written correspondence.

4. Intellectual Property

All copyrights and other intellectual property rights associated with this website, including its content and resources, are owned and controlled by us or our licensors. Unless expressly stated otherwise, no licenses or rights under copyright, trademark, patent, or other intellectual property laws are conferred to users. Unauthorized use or reproduction of website content is strictly prohibited without prior written consent, except where permitted by applicable laws.

5. Third-Party Content

This website may contain hyperlinks or references to third-party websites. We neither monitor nor endorse the content of these external sites and disclaim any responsibility for their privacy practices or content. Users access third-party websites at their own risk and should review the respective terms and conditions and privacy policies.

6. Responsible Use

Users agree to utilize this website and its services in accordance with these Terms, any supplementary contracts, and applicable laws and regulations. Prohibited activities include the dissemination of malicious software, unauthorized data collection, or any actions that may disrupt website functionality or accessibility.

7. Registration

Users may register an account with our website, which may entail creating a password. Users are responsible for safeguarding password confidentiality and must refrain from sharing account information. Prompt notification of any password disclosure is imperative.

8. Idea Submission

Users are strongly advised against submitting intellectual property, ideas, or works of authorship without a prior signed agreement. Unsolicited submissions confer upon us a worldwide, irrevocable license to utilize, reproduce, and distribute the content.

9. No Refund Policy

We do not entertain requests for refunds for our services, including instances of no-shows for scheduled sessions due to the personalized and often intangible nature of our offerings such as healing and spiritualism consultations. Furthermore, if a client fails to attend a scheduled session, refunds will not be issued.

10. Mutual Respect and Conduct

Users are expected to engage in respectful, polite, and civil behavior while availing themselves of our services. Any conduct resulting in harm, damage, or offense to others or our platform will lead to immediate termination of services. We reserve the right to blacklist individuals at our discretion, aiming to foster a positive and inclusive environment for all users.

11. Termination of Use

We reserve the prerogative to modify or terminate website access or services at our discretion, without incurring any liability. Users must refrain from attempting to bypass access restrictions or impede website operations. In instances of termination, users will be duly notified.

12. Warranties and Liability

The website and its content are provided on an “as-is” basis and may contain inaccuracies or errors. We disclaim all warranties pertaining to website availability, accuracy, or completeness. Limitations of liability are applicable to the fullest extent permitted by law. Users acknowledge that the utilization of our services is undertaken at their own risk.

13. Privacy

Provided personal information must be accurate and current during registration. We are committed to safeguarding user privacy and pledge to utilize email addresses solely for agreed-upon purposes. Users are encouraged to refer to our Privacy Statement and Cookie Policy for comprehensive insights into our data collection, utilization, and protection practices.

14. Export Restrictions and Legal Compliance

Access to the website from territories where content or product purchase is unlawful is strictly prohibited. Users must adhere to Malaysian laws and regulations. Violations may result in service termination and legal action, as deemed necessary.

15. Assignment

Users are prohibited from assigning rights or obligations under these Terms without obtaining prior written consent. Any attempted assignment sans consent will be deemed null and void. We reserve the right to assign or transfer these Terms to a third party as warranted.

16. Breaches of Terms

We reserve the right to take appropriate measures in response to breaches of these Terms, including suspension of website access and legal recourse. Users found in violation of these Terms may face penalties, including account suspension or termination.

17. Indemnification

Users agree to indemnify and hold us harmless from claims arising from violations of these Terms or applicable laws. This encompasses legal fees and expenses incurred as a result of user actions.

18. Waiver

Non-enforcement of any provision of these Terms does not constitute a waiver of rights or impair the validity of these Terms. Our failure to address breaches of these Terms does not preclude our right to address future breaches.

19. Language

These Terms are exclusively interpreted in English, with supplementary content available in Chinese and Malay languages for user convenience. In instances of discrepancies between language versions, the English rendition shall take precedence.

20. Entire Agreement

These Terms, in conjunction with our Privacy Statement and Cookie Policy, constitute the entire agreement between users and Mera-ki Concept and Enterprise regarding website use. All antecedent agreements or understandings are superseded by these Terms.

21. Updates to Terms

We reserve the prerogative to periodically update these Terms, with amendments becoming effective upon posting to the website. Continued utilization of the website post-amendments signifies acceptance of the revised Terms. Users are encouraged to routinely review the Terms for any updates or modifications.

22. Choice of Law and Jurisdiction

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from or relating to these Terms and Conditions, including but not limited to disputes regarding their interpretation, validity, or breach, shall be subject to the exclusive jurisdiction of the courts of Malaysia.

By agreeing to these Terms and Conditions, users consent to the exclusive jurisdiction of the courts of Malaysia for the resolution of any disputes. Users further agree that any legal proceedings initiated in connection with these Terms and Conditions must be brought exclusively in the courts of Malaysia.

In the event of any conflicts between the laws of Malaysia and the laws of users’ jurisdictions, these Terms and Conditions shall be interpreted in accordance with Malaysian law. Invalid provisions of these Terms and Conditions shall be modified to the extent permissible by Malaysian law, and the remaining provisions shall remain in full force and effect.

Users acknowledge and agree that any legal action or proceedings arising out of or related to these Terms and Conditions shall be conducted exclusively in the courts of Malaysia. This choice of law and jurisdiction provision is intended to ensure consistency, predictability, and fairness in the resolution of disputes arising from the use of this website and the interpretation of these Terms and Conditions.

23. Location of Website Use

We provide this Website for use only by persons located in Malaysia. We make no claims that the Website or any of its content is accessible or appropriate outside of Malaysia. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside Malaysia, you do so on your own initiative and are responsible for compliance with local laws.

This addition clarifies that the website is intended for use only by individuals located in Malaysia and that users accessing the website from outside Malaysia do so at their own risk and are responsible for complying with local laws.

24. Pet Communication Disclaimer

Please note that pet communication services offered on this website should be regarded with a healthy dose of scepticism. While we strive to provide accurate and meaningful insights into the behaviour and needs of your pets, the interpretation of such communication is subjective and may not always reflect the true intentions or emotions of the animals. Pet communication should be viewed as a complementary practice and not a substitute for professional veterinary care or behavioural consultation. Users are encouraged to consult with qualified professionals for any pet-related concerns or issues.

25. Spiritualism and Metaphysical Activities Disclaimer

The spiritualism and metaphysical activities offered on this website are intended for entertainment purposes only. While we believe in the value of spiritual practices and metaphysical exploration, we make no claims regarding the efficacy or validity of these activities in predicting future events or influencing outcomes. Users should approach such activities with an open mind and understand that any insights or guidance provided are subjective interpretations and not guaranteed outcomes. We do not endorse reliance on spiritualism or metaphysical practices for decision-making or life-altering choices. Users are encouraged to seek advice from qualified professionals for matters requiring expert guidance or intervention.

These additions provide further clarity and disclaimer regarding the nature of pet communication, spiritualism, and metaphysical activities offered on the website. They aim to manage user expectations and ensure responsible engagement with these services.

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